Recoveries
Get a stalled or struggling NetSuite account back on track.
Most troubled NetSuite accounts do not need to start over. They need someone experienced to find what is actually wrong, fix the highest-impact problems first, and own the system afterward.
- Best for
- Implementations that stalled, went live poorly, or lost their partner or administrator
- Starts with
- A fixed-fee recovery assessment
- Pricing
- Fixed-fee assessment, then a scoped remediation plan
Signs this is the right fit
If more than one of these sounds familiar, it is worth a conversation.
- Go-live has slipped more than once
- Your implementation partner is gone or not delivering
- The team relies on workarounds and side spreadsheets
- Leadership has stopped trusting the numbers in NetSuite
- Scripts and workflows fail and nobody knows why
Paul rescued what could have been a failed implementation and turned it into a platform we can grow with. His deep NetSuite knowledge, willingness to challenge assumptions, and focus on what Arva actually needed made all the difference.
What's included
Configuration review
Accounting preferences, subsidiaries, forms, and records compared against how the business actually operates.
Script and workflow audit
Every script and workflow inventoried, with failing, redundant, and risky items flagged.
Data cleanup
Duplicate records, broken item and customer masters, and unreconciled balances corrected.
Process redesign
The processes that were configured wrong rebuilt so users stop working around the system.
Reporting rebuild
Saved searches, reports, and dashboards your managers can rely on.
Retraining
Targeted training so people use the system the way it is now set up.
How it works
Triage
Find and stop anything that is actively causing bad data or blocking the close.
Assess
A fixed-fee review of configuration, customizations, data, and processes.
Plan
A prioritized recovery plan with effort, benefit, and cost for each item.
Remediate
Hands-on fixes, highest-value work first, with regular check-ins.
Stabilize
Documentation, retraining, and a clean move to ongoing support.
Common questions
Can you take over from our current partner mid-project?
Yes. We start by reviewing what has already been built so you keep the work that is sound and only redo what is not.
Do we have to re-implement?
Rarely. In most recoveries the foundation is usable and the problems are in specific configurations, scripts, or processes.
How quickly can you start?
The assessment usually begins within days of getting access to your account. Urgent issues found during triage are addressed right away.
What do you need from us?
Administrator access to production and sandbox, any documentation from the original project, and time with the people who use the system every day.
Related services
Not sure where to start?
Start with a free health check. You get your top findings and a 30-minute readout with practical next steps.